Snelling Staffing Services

Logistics Agent

Romulus, MI - Full Time

Our client, a Global Supply Chain Management Company, is looking to add Logistics Agents to their Romulus team. This is a fast-paced logistics team that is in search of someone to work with their customers and grow within the company.

Pay range for this position is between $15.00 to $18.00 per hour based on experience.


This is a temp-to-hire opportunity.

Logistics Agent Duties:

  • Process and monitor all aspects of shipments displaying strong sense of urgency with goal of “100% customer satisfaction- 100% of the time”.
  • Capture and update all shipment critical data elements in the system.
  • Handle multiple tasks simultaneously and prioritize work flow effectively.
  • Identify and escalate issues as they arise, following established protocols.
  • Provide communication professionally with high volume of phone, email, and instant message internally as well as with service providers and customer.
  • Maintain constant communication with service providers and customer.
  • Exhibit comprehension of various time zones at origin and destination.
  • Demonstrate good judgement based on understanding of routing and effective modes of transportation: restrictions for dimension and weight; crew limitations. etc
  • Display patience in relatively stressful situations, including the ability to deal with customers seeking solutions to challenges.
  • Work well under pressure with time restraints.
  • Develop and maintain strong customer and service provider relationships.
  • Perform related accounting functions.
  • Meet compliance to regulations at all times. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
  • Seek to understand department process flow, constantly looking for areas of improved efficiency.
  • Identify additional tasks, training, and other work related duties during shifts in volume.


Logistics Agent Requirements:

  • Bachelor’s degree preferred, however equivalent combination of education and experience will be considered.
  • Effective interpersonal skills, including proven abilities to listen, comprehend, and to communicate clearly and concisely both verbally and in writing.
  • Strong organizational skills and prioritization skills are critical.
  • Proficient computer skills- including solid data entry with high accuracy rate, 10-key by touch, internet, Outlook, Word, Excel.
  • Flexibility for hours during peak volumes to support the team.
  • Desire for a career in supply chain/logistics.
  • Availability for 2nd or 3rd shifts, including possible weekend schedule.


Logistics Agent Benefits:

Professional Work Environment
Direct Deposit or Pay Card
Paperless Online Time Keeping
Six Paid Holidays
Free Skills Enhancement Programs
ACA Compliant Medical Insurance
Opportunity for Advancement


Interested and qualified candidates for the opening should submit their resume for immediate consideration. Resumes will be reviewed as quickly as possible and qualified applicants will be contacted to set up an interview.


Apply: Logistics Agent
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